Shipping & Delivery
Made-to-Order Fine Art
Each John Pitre piece is produced individually to museum-quality standards. From archival printing to hand-finishing, every order is treated as a collectible.
- Production Time: 5–10 business days
- Includes printing, curing, inspection, and preparation for shipment
- Custom framing and large-format pieces may require additional time
White-Glove Experience (Soft Launch Exclusive)
During this introductory release, every order includes a complimentary white-glove concierge experience.
After your purchase, our team will personally reach out to:
- Confirm sizing and presentation preferences
- Guide you through framing and display options
- Ensure the piece aligns perfectly with your space
This elevated level of service is reserved for this initial launch period.
Shipping Timeframes
Once your artwork is complete:
- United States & Canada: 3–7 business days
- International Deliveries: 7–15 business days
All timelines are estimates and may vary based on carrier conditions, location, and seasonal demand.
Premium Packaging & Protection
Your artwork is carefully packaged to preserve its integrity in transit:
- Gallery-wrapped canvases are secured with protective layers and reinforced boxing
- Framed works are professionally packed with corner protection and structural support
- Fine art prints are shipped flat or rolled using archival-safe materials
Every shipment is prepared to meet collector-level expectations.
Shipping Rates
Shipping costs are calculated at checkout based on:
- Size and format of the artwork
- Framing selection
- Delivery destination
Larger or framed pieces may require specialized packaging and handling.
International Orders & Customs
For international collectors:
- Duties, taxes, and import fees (if applicable) are the responsibility of the recipient
- Customs processing may extend delivery timelines
Tracking & Delivery
You will receive a shipping confirmation with tracking details once your order leaves production.
For select high-value or oversized pieces, additional delivery coordination may be arranged.
Damages or Delivery Issues
If your artwork arrives with any damage or concern:
- Please contact us within 5 days of delivery
- Include photos of the packaging and artwork
- We will prioritize a resolution, including replacement if necessary
Address Accuracy
Please ensure all shipping details are correct at checkout.
Due to the made-to-order nature of each piece, changes may not be possible once production begins.
Split Shipments
Orders with multiple pieces may arrive in separate shipments to ensure safe handling and delivery.
Collector Assurance
Every John Pitre piece is produced with longevity and presentation in mind—designed to be displayed, preserved, and passed on.




























